Updated February 2016
This is a summary of the way in which PeakData manages personal information.
We only collect, hold, use and disclose personal information to carry out our primary goal to provide data services for energy businesses and retail energy markets.
Collection and use of personal information
We collect personal information from customers and non-customers directly (including sensitive information with your consent) to enable us to manage your account, conduct our services, hold meetings and provide products and services for the benefit of customers and non-customers.
Disclosure (sharing) of personal information
We don’t disclose information about you unless you agree or would expect us to.
We disclose limited information about your service to other customers under strict conditions.
Access and choices
You have a right to ask for access to the personal information we hold about you and ask us to correct any wrong information.
You can opt-out of receiving marketing communications from us.
How to complain
You can complain to us in writing (email) about how we handle your personal information. We will respond as soon as possible.
If you are not satisfied you can complain to the Office of the Australian Information Commissioner.
PeakData Pty Ltd
120B Underwood Street
Paddington NSW 2021
Phone: 02 8226 8792